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Custom Machining FAQs


Q: What does the “Ant” have to do with Diligence?
A: The ant is synonymous with Diligence, a symbol of hard work ethics and staying on task. At Diligence we use those qualities to give you the best quality products in a timely manner.

: ¹dil·i·gence : 'di-l&-j&n(t)s 1 a : persevering application : ASSIDUITY


Q: What's your typical lead time?
A: We accept “emergency” orders and will do all we can to accommodate the lead time needed, but "normal" lead times range from two weeks to eight weeks.


Q: How large of a part can you handle?
A: As we are continually expanding our capabilities we ask that you view our CAPABILITIES list for our current machine capacities.


Q: How should we send you files and drawings?
A: Please go to the CONTACT US page of this site to email or call us to upload drawings.

Smaller files that aren’t part prints can be emailed through our

Q: How do you package and ship?
A: Shipments go worldwide from Diligence, Inc. They are safely and securely wrapped, boxed, and banded via UPS or other common carrier.


Q: What level of difficulty can your machine shop handle?
A: We pride ourselves on the ability to tackle almost any job, and we are known for doing what others say is impossible. Give us a try.

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